Improving Quality in Health Care


HealthCon consultants and instructors are experienced clinical practitioners, administrators, and accreditation surveyors with a wide range of expertise in the development, operation, administration, and accreditation of multiple health care settings — ambulatory surgical facilities, hospitals, medical and dental group practices, laboratories, health plans, behavioral health, and primary care settings (Indian, University/Student and community health centers).

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Kristine Mighion MD, MBA

Dr. Mighion is Managing Director and CEO of Healthcare Consultants International (HCI). She has over 20 years experience consulting in the health care arena with physician practices, hospitals and health systems, Universities, and medical product, technology, pharmaceutical and biotech companies. Her areas of expertise include business and regulatory planning, strategy and business development, and product and technology development and design. Prior to heading up HCI, Dr. Mighion worked in corporate banking and in the health care divisions of three internationally recognized consulting firms. She was also the Creator and Host of Intimetv’s Healthcare Executive Show, a live online talk show educating and informing health care executives nation-wide. Dr. Mighion earned her Bachelor of Arts degree in Economics from Princeton University, her MBA with a concentration in Finance from The Wharton School of the University of Pennsylvania, and her MD from Loyola University Chicago’s Stritch School of Medicine.

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Alicia Johnson CHE, MPH

Alicia has more than 25 years healthcare management experience in leadership positions including operations, compliance, marketing and business functions for both independent and hospital-owned physician group practices. Her career experience includes dental practices, surgery centers, imaging centers, hospitals and Bariatric Centers of Excellence. For 20 years, Alicia has served as an accreditation surveyor including Medicare deemed status surveys. She is also an adjunct instructor in healthcare management and marketing for the University of St. Francis and a board member of the Atlanta MGMA. Alicia also holds a Board Certification from the American College of Health Care Executives.

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Christine Gallagher RN, BSN, CNOR

Christine Gallagher, RN, BSN, CNOR has been active in the ambulatory surgery center community for over 35 years. Her career includes development and operational management of multi-specialty and multi-site ASCs with emphasis on assuring quality care within regulatory guidelines. Additionally, she has specialized in compliance to licensing, certification, accreditation standards and guidelines, including Quality Assurance Performance Improvement (QAPI) and credentialing, privileging, and peer review. Her skills include needs assessment of new or established settings, understanding and establishing priorities, delegating tasks, and motivating teams to reach for their best and to follow through to ensure success. She has opened 5 new ASCs in California and has consulted on numerous projects. Since 1998, Chris has been an AAAHC surveyor with privileges for accreditation including Medicare-deemed status, ambulatory surgery and office- based surgery centers, convenient care clinics, dental practices, urgent care centers, diagnostic imaging centers and medical group practices. She is a member of the AAAHC Standards and Survey Procedures Committee and has developed and authored a standards-based policy and procedure manual.

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Hugh Norsted DDS

Dr. Norsted’s is on the Board of Directors of the American Academy of Dental Group Practice and served as President from 2001-2002. He currently chairs their Education Program/Committee. Dr. Norsted also served as a pre-clinical instructor for eight years at the University Of Minnesota School of Dentistry, and he became credentialed as an accreditation surveyor in the late 1980’s. His memberships include the American Dental Association, Minnesota Dental Association, Northside Dental Society, Minneapolis District Dental Society, and the American Academy of dental Group Practice. He was owner and general dentist of Valley Dental Group, a general and multi-specialty AAAHC accredited dental group practice in Golden Valley, MN.